Sterling Silver Personalised Initial Heart 3mm Natural Freshwater Pearl Bracelet

Chain Length: 17'' - 18.5''

Silver

Sterling Silver

Pearl Quality: AAA Freshwater Pearl

Pearl Size: 3-3.5mm

Pearl Nacre: Thick

Pearl Color: White

Pearl Luster: High

Comes with gift box

At Pearlusia, quality is at the heart of everything we do. We carefully select every material, from the natural pearls that define our designs to the precious metals and stones that enhance their beauty. Each piece in our collection is crafted to perfection, ensuring that it not only shines but also lasts for a lifetime. Here's a closer look at the materials that make our jewelry stand out.

Natural Freshwater Pearls: The Heart of Our Jewelry

Pearls are not just the signature of our brand; they are the very foundation of our collections. At Pearlusia, we use only the finest natural freshwater pearls, each one chosen for its lustrous shine, smooth texture, and unique beauty.

• Lustrous Shine: Our pearls are selected for their brilliant luster, which reflects light beautifully, making each piece truly radiant.
• Natural Variation: Each freshwater pearl is unique—slightly different in shape, color, and size. This natural variance adds character and charm to every piece, ensuring that your jewelry is truly one-of-a-kind.
• Color Range: We offer a wide variety of freshwater pearls, including classic white, romantic pink, elegant lavender, and mysterious black pearls. These pearls can be paired with any metal to create timeless pieces that complement any occasion.

Why Freshwater Pearls?

Unlike cultured pearls from other sources, freshwater pearls are renowned for their affordability and natural beauty. They are cultivated in the calm waters of freshwater lakes and rivers, and their organic origins give each pearl its individual character. Our commitment to using only high-quality freshwater pearls means that you are investing in luxury that lasts.

14K and 18K Gold: Timeless and Durable

Gold has been cherished for millennia for its beauty, versatility, and durability. At Pearlusia, we use both 14K and 18K gold in our jewelry designs, offering you the perfect combination of luxury and strength.

• 14K Gold: A balance between purity and durability, 14K gold contains 58.3% pure gold mixed with other metals for strength. It is ideal for everyday wear and resistant to scratches and tarnishing.
• 18K Gold: For those seeking a richer, more luxurious option, 18K gold (containing 75% pure gold) is a premium choice. It offers a brilliant yellow or rose hue, perfect for creating elegant pieces that make a statement.

Gold’s malleability makes it perfect for intricate designs, and its timeless appeal ensures that every gold piece will stay stylish for generations to come.

Sterling Silver: Classic Elegance

Sterling silver is a popular choice for its versatility, affordability, and shiny finish. We use only the highest-quality 925 sterling silver in our jewelry. This metal is known for its durability, while still offering a brilliant shine that makes every piece stand out.

• Hypoallergenic Properties: Sterling silver is an excellent choice for those with sensitive skin. It’s hypoallergenic, meaning it is unlikely to cause irritation or allergic reactions.
• Rhodium Plating: For added protection and shine, we rhodium plate some of our sterling silver pieces. This process enhances the silver’s durability and gives it a sleek, white finish that resists tarnishing.

Lab-Grown Diamonds: Ethical and Brilliant

In our commitment to sustainability and ethics, we also offer lab-grown diamonds in some of our designs. These diamonds are chemically, physically, and optically identical to natural diamonds but are grown in a controlled, ethical environment.

• Ethical Sourcing: Lab-grown diamonds are created using sustainable methods, ensuring no environmental harm or exploitation of labor, making them an excellent choice for the ethically-conscious buyer.
• Brilliance: Our lab-grown diamonds are cut to perfection, offering the same brilliance, clarity, and fire as natural diamonds, while being more affordable.

By choosing lab-grown diamonds, you’re not just investing in a stunning piece of jewelry but also in a future where sustainability is at the forefront of luxury.

Gemstones: Adding Color and Meaning

In addition to pearls, gold, and diamonds, many of our pieces feature genuine gemstones such as amethyst, emerald, sapphire, and ruby. These stones are selected for their vibrancy, clarity, and cultural significance.

• Customization: You can personalize many of our pieces by selecting birthstones or other meaningful gemstones. This allows you to create a piece of jewelry that tells a personal story or marks an important milestone.
• Durability: Our gemstones are handpicked for their quality and durability, ensuring that each piece not only looks beautiful but is built to last.

Why Choose Pearlusia?

1. Exceptional Quality – We use only the finest materials, including natural freshwater pearls, sterling silver, 14K and 18K gold, lab-grown diamonds, and genuine gemstones.
2. Customization – Personalize your jewelry with engravings, birthstones, and more to create a unique piece that is truly yours.
3. Sustainable Practices – Our use of ethically sourced materials and sustainable production processes ensures that your jewelry purchase is responsible as well as beautiful.
4. Lifetime Warranty – We offer a lifetime warranty on all our jewelry, guaranteeing that your pieces are made to last and shine for years to come.

At Pearlusia, we don’t just create jewelry; we create treasures. From our natural freshwater pearls to our high-quality metals and gemstones, each piece is a work of art that you can wear and cherish for a lifetime. We invite you to explore our collection and experience the unparalleled quality and craftsmanship that define Pearlusia jewelry.

How to Wear

• Always treat jewelry with care to avoid scratches or breakage.
• Allow at least 30 minutes after applying personal care products before wearing your jewelry, and be sure to remove it first when taking a break.
• Avoid wearing your jewelry during physical activities, swimming, or in environments that may cause damage.

How to Store

• When not wearing your jewelry, please store it in the jewelry box that came with your purchase. Our jewelry boxes are lined with anti-tarnish suede fabric, which better reduces color fading of sterling silver and gold-plated materials, and also protects against scratches, dust and environmental factors.
• Pearl jewelry should be stored separately and avoid friction with other items that may cause surface scratches or darkening of color.
• Avoid storing your jewelry in direct sunlight or in humid areas as this may cause the jewelry material to fade or deteriorate.
• Please ensure that your jewelry is completely dry before storing.

How to Clean

• Natural materials require only the gentlest of cleaning tools, please avoid using harsh cleaners or materials.
• To clean your jewelry, use a soft, lint-free cloth to gently wipe it after each wear to remove oils and dirt.
• For sterling silver and 14k gold, a jewelry polishing cloth can be used to restore shine.
• For pearls, a damp cloth is sufficient—avoid using any harsh chemicals or ultrasonic cleaners.
• Regularly inspect your jewelry to ensure settings are secure and stones are intact.
  
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Shipping Time and Fees

Free shipping on all orders over $69.90.

The following days include both business and non-business days.

*Delivery time includes both Processing Time and Shipping Time.

• Processing Time includes order processing and production time for the product.
  • General products: 1 day
  • Customized products: 1-3 days (Production time may vary depending on customization)

Thank you for your understanding.

Shipping Methods

Pearlusia partners with reliable logistics carriers to ensure that your items arrive on time. We select the most appropriate shipping method based on the weight and destination of your order.

Our carriers include: 4PX, Yun Express, and FEDEX.

• Multiple Shipments: Your order may be shipped from multiple locations, and items may arrive separately. No additional shipping charges will be incurred.
• Combined Shipping: Shipping costs (if applicable) will be spread across multiple packages.

Shipping Restrictions and Additional Notes

• No PO/BO Boxes or Military Addresses: We cannot deliver to PO boxes or military addresses. Please ensure you provide a valid street address for delivery.
• Import Duties, VAT, and Handling Fees: Orders may be subject to import duties, VAT, or handling fees, which are the responsibility of the customer. These charges depend on the regulations of your country.
• Free Shipping Eligibility: To qualify for free shipping, your order must meet the minimum required after discounts and promotions.
• Shipping to Selected Countries: Shipping is currently available only to selected countries. If you are unable to place an order, please contact us at support@pearlusia.com.
• Estimated Delivery Times: The delivery times listed above are estimates and do not account for delays due to holidays, customs clearance, weather conditions, etc. Delivery to remote areas may take additional time.

Tracking Information

You will receive tracking details via email once your order ships. However, please note that some orders, especially those with free shipping, may not have immediate tracking updates.

You can track your order here: Track Your Order.

My Tracking Says “No Information Available”?

• Tracking Update Delays: For some carriers, it can take 2–5 business days for tracking information to update in the system.
• Separate Shipments: Sometimes, items from the same order may be shipped separately for logistical reasons, even if combined shipping was selected.

Package Delivery Issues

If your tracking number shows that your package has been delivered but you haven’t received it, we recommend the following steps:

1. Please verify your shipping address to ensure it is correct.
2. Check your delivery area carefully for hidden spots where the package may have been left.
3. Ask neighbors or anyone in your household if they received the package.
4. Allow 1-2 extra days. In rare cases, the order may be marked as delivered before it arrives.

Lost or Stolen Packages: Pearlusia is not responsible for lost or stolen packages. However, we will do our best to assist you in locating and tracking the package. If the package is undelivered due to an incorrect address, additional shipping fees will apply. Returned packages marked as "Return to Sender" will incur extra shipping charges.

If your package is still missing, please contact us at support@pearlusia.com.

Order Adjustment & Cancellation

We process orders as quickly as possible. If you need to make adjustments or cancel your order, please send your request to support@pearlusia.com immediately. Please note that sending an email does not guarantee that your adjustment or cancellation will be processed. We will respond promptly to let you know if we can accommodate your request. Unfortunately, orders placed more than 24 hours ago cannot be canceled.

Pearlusia reserves the right to cancel any order at any time.

At Pearlusia, we strive to provide high-quality customized pearl jewelry and other fine jewelry products. Please read our return and refund conditions carefully to ensure a smooth experience.

1. Return Policy (Non-Customized Products)

We offer a 90-day return policy from the date you receive your item. To be eligible for a return, the item must meet the following conditions:

• The product must be unused, unworn, and in original packaging.
• The product must include all original tags and accessories.
• The receipt or proof of purchase is required.

To initiate a return, please contact us at support@pearlusia.com. If your return request is approved, we will provide you with a return shipping label and instructions on how to return the item. Items sent back without first requesting a return will not be accepted.

Once we receive and inspect the returned item, we will notify you whether the refund is approved. If approved, we will process your refund to the original payment method. Please note, that may take 1-2 business days for your bank or credit card provider to process and post the refund.

2. Return Policy (Customized Products)

Customized products are made to your specifications and are non-returnable and non-refundable once production has started, as they cannot be resold. However, we understand that issues can arise, and we offer refunds in the following cases:

• Damaged packaging.
• Product damage.
• Incorrect customization (e.g., incorrect engraving or printing).
• Non-receipt of your order, as confirmed by the carrier.
• Defects that affect the product’s normal use.

If any of these situations occur, please contact us within 90 days at support@pearlusia.com. We will investigate the issue and, if applicable, provide you with a full refund.

3. Order Cancellations

For customized products, if you wish to cancel your order, please contact us within 24 hours of placing the order. Once production begins, cancellations will not be accepted. For non-customized items, cancellations can be made up to the point of shipment.

4. Return Process

To start a return, please follow these steps:

1. Contact us at support@pearlusia.com with your order number and the reason for your return.
2. If approved, we will provide a return shipping label and detailed instructions.
3. Ship the item back to us using the provided label. Please ensure the product is in its original condition with packaging and tags.
4. Once we receive your return, we will inspect the item and notify you if the refund is approved.

5. Non-returnable Items

• Customized Products: Once shipped, customized items cannot be returned.
• Special Orders: Any items specifically made for you or in special configurations are not eligible for return.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at support@pearlusia.com. We will resolve the issue by offering a full refund or exchange, including any shipping costs. Please include photos of the item for quicker processing.

Note: Pearlusia reserves the right to amend this policy at any time. All updates will be posted on our website and take effect immediately.